Refund and Returns Policy

 At Essentialshoodieus, we want you to be fully satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return and refund policy. Please read the following guidelines to understand our process.

1. Return & Exchange Eligibility

We accept returns and exchanges under the following conditions:

 Items must be unused, unworn, and in original condition with tags and packaging.
  Returns must be requested within 30 days of receiving your order.
  Items must not be damaged, washed, or altered in any way.

 Non-Returnable Items:

  • Sale or clearance items
  • Customized or personalized products
  • Items with visible signs of use

2. How to Initiate a Return

To start a return, follow these steps:

  1. Contact Us: Email our support team at [Your Email] with your order number and reason for the return.
  2. Receive Return Instructions: Our team will provide return shipping details.
  3. Ship the Item: You are responsible for return shipping costs unless the item is defective or incorrect.
  4. Processing & Refund: Once we receive and inspect the item, we will issue a refund or exchange within 5-7 business days.

3. Refund Policy

 Approved Refunds: Refunds are processed to the original payment method (credit card, PayPal, etc.).
  Processing Time: It may take 5-10 business days for the refund to reflect in your account.
  Shipping fees are non-refundable.

4. Exchanges

If you received the wrong size or a defective item, we offer free exchanges. Contact our support team to arrange a replacement.

5. Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Send us photos of the issue, and we will send a replacement or issue a refund at no extra cost.

6. Late or Missing Refunds

If you haven’t received your refund after 10 business days, please:

  • Check your bank or PayPal account.
  • Contact your payment provider (it may take time for processing).
  • Reach out to us at [Your Email], and we’ll assist you.

7. Contact Us

If you have any questions about our Refund & Returns Policy, feel free to contact us: